The queue management and booking platform built for barbershops, salons, nail salons, and spas. This guide walks through every feature — from setup to daily use.
📋 For Shop Owners
✂️ For Professionals
👤 For Clients
Overview
What Does NxtQue Do?
One platform that replaces paper sign-in sheets, booking apps, and the front desk confusion.
📋
Walk-In Queue
Clients scan QR in-shop to join the digital queue from their phone
📅
Appointments
Clients book ahead online — your calendar fills automatically
📺
TV Board
Cast live queue to any TV so clients always know their position
💬
SMS Alerts
Auto-texts when clients are next — they can wait anywhere
🧾
Invoices
Auto-generate receipts when you mark a client done
📊
Analytics
Revenue, no-shows, busiest days — all tracked automatically
Pricing
Three Simple Plans
Flat monthly fee. No commission. No percentage of your earnings. Ever.
SOLO PRO
$29
/month
1 professional All features
★ MOST POPULAR
SHOP
$79
/month
Up to 5 staff Owner dashboard
SHOP PLUS
$149
/month
Up to 10 staff Advanced analytics
✅ 14-day free trial · No credit card required to start
🏪 For Shop Owners · Setup
Set Up Your Shop
Get your shop live in under 5 minutes. No technical knowledge needed.
1
Go to nxtque.com → Sign Up Free
Choose Shop or Shop Plus plan. Enter your shop name, business type, address and phone.
2
Add Your Staff Members
Owner Panel → Add Staff. Each staff member gets a name, PIN, and their own profile page.
3
Staff Sets Up Their Services
Each staff member logs in with their PIN and adds their own services, prices, and photos.
4
Print or Display Your QR Code
From the TV Board URL, print the QR code and display it at your front door so walk-ins can scan and join.
🏪 For Shop Owners · Dashboard
Owner Dashboard
See everything happening in your shop. Manage staff, monitor the queue, and track revenue.
👥
Staff Management
Add/remove staff, reset PINs, view each person's queue live
📊
Shop Analytics
Total revenue, clients served, busiest hours across all staff
⚙️
Shop Settings
Update shop name, address, hours, logo, and business type
🚫
No-Show Reports
See which clients repeatedly no-show and estimated lost revenue
✂️ For Professionals · Setup
Set Up Your Profile
Your personal page lives at nxtque.com/pro/yourname — clients can find and book you directly.
1
Log In With Your PIN
Go to your shop's booking page → My Panel → enter your 4-digit PIN
2
Add Services & Prices
Services tab → Add service name, price, and duration for each cut or treatment
3
Complete Your Profile
Add bio, specialty, Instagram, social links, and profile photo
4
Upload Portfolio Photos
Portfolio tab → upload your best work photos. Clients see these before booking
✂️ For Professionals · Profile
Your Personal Profile Page
Every professional gets their own public page at nxtque.com/pro/username
nxtque.com/pro/marcus
M
Marcus Johnson
✂️ Fade Specialist · Cuts & Fades Demo
📷 Instagram🔗 Booking Link
PORTFOLIO
✂️
💈
✨
✂️ For Professionals · Daily Use
My Panel — Run Your Day
Log in with your PIN. See your queue, call next client, manage everything from one screen.
📋
Queue Tab
See who's waiting, who's in the chair, call next, mark done, remove no-shows
👥
Clients Tab
Your full client list with visit history, spend, notes, VIP/blocked flags
🧾
Invoices Tab
Auto-created when you mark clients done. Send receipt by SMS link
💳
Payments Tab
Set up Cash App, Venmo, Zelle — clients see your payment info after booking
🗓
Schedule Tab
Set your working hours so clients can only book when you're available
📸
Portfolio Tab
Upload photos of your best work — shows on your public profile
✂️ For Professionals · Queue
Managing Your Queue
Tap a client to call them next, mark them done, or remove a no-show. One tap per action.
M
Marcus
~35m wait
James T.
Service + Add-on
✂️ IN CHAIR
1 · Kevin R.
Haircut
Waiting
2 · Andre M.
Bald Fade
2:00 PM Appt
D
DeShawn
~20m wait
Tyler W.
Beard Trim
✂️ IN CHAIR
1 · Chris P.
Lineup
Waiting
✅ Mark Done → Auto invoice
🚫 No-Show → Logged to CRM
📞 Call Next → SMS alert sent
📺 TV Queue Board
Live TV Queue Board
Open nxtque.com/board/yourshop on any browser and cast to your TV. Updates live every few seconds.
SCAN TO JOIN
MARCUS
James T. ✂️
In Chair
1 · Kevin R.
~20m
2 · Andre M.
~35m
DESHAW N
Tyler W. ✂️
In Chair
1 · Chris P.
~15m
TREY
Open No wait
Works on any Smart TV, Fire Stick, Chromecast, tablet, or laptop connected to a screen
👥 Client Management
Your Client Database
Every client who books or walks in gets automatically added to your CRM. Track visits, spending, and notes.
K
Kevin Richardson
(404) 555-1001 · ⭐ VIP
8
Visits
0
No-Shows
$280
Spent
2d
Since Visit
Usually gets: Fade, Cut + Beard
📝 Always tips well. Prefers low taper.
🧾 Invoices & Receipts
Auto-Generated Invoices
When you mark a client Done, NxtQue auto-creates a receipt. Send it by SMS link or mark as paid.
NxtQue
Invoice #1042
PAID
Kevin Richardson
with Marcus · Apr 19, 2026
Service + Add-on$45.00
Deposit paid-$10.00
Tip$9.00
Total$44.00
📊 Analytics
Business Insights
Track revenue, busiest days, no-show rates, and client retention — all automatically.
$1,840
Revenue This Month
127
Clients Served
4
No-Shows This Month
$35
Avg Revenue Per Client
📅 Busiest day: Saturday
⏰ Peak hours: 10am–2pm
💈 Top service: Fade
💳 Payments Setup
Get Paid Your Way
Set up your payment methods in My Panel → Payments. Clients see them after booking or on their invoice.
💚
Cash App
Enter your $cashtag — clients tap to pay directly
💙
Venmo
Your Venmo handle shown after every visit
🏦
Zelle
Add your phone/email for Zelle transfers
💳
Card Hold / Deposit
Require a deposit or card hold when clients book appointments via Stripe
NxtQue never takes a commission from your service payments
👤 For Clients · Book an Appointment
How to Book an Appointment
No app download needed. Works on any phone browser in seconds.
1
Visit the Shop's Booking Link
Go to nxtque.com/shop/shopname — or scan their QR code if you're already there
2
Pick Your Professional
Browse the staff list, view their portfolio, specialty, and current wait time
3
Tap "Book Appt" → Pick a Time
Choose your service, pick an available time slot, enter your name and phone
4
You're Confirmed!
You'll get an SMS confirmation. You'll also get a reminder text when it's almost your turn
👤 For Clients · Walk-In
How to Walk In & Join the Queue
No waiting in line. Join the digital queue from your phone and wait anywhere.
1
Scan the QR Code at the Shop
Look for the QR code at the front door or on the TV screen. Point your phone camera at it.
2
Tap "Walk In"
The Walk In button appears when you scan the in-shop QR code (not available online)
3
Pick Your Professional & Enter Your Name
Select who you want and enter your first name. You're added to their queue instantly.
4
Wait Anywhere — Get Texted When It's Your Turn
See your position on the TV board or go grab food. You'll get an SMS when you're next.
👤 For Clients · Booking Screen
What Clients See
A clean, fast booking experience — no app download, no account required.
SELECT YOUR PROFESSIONAL
Marcus ~35m
DeShawn ~20m
Trey Open
YOUR INFO
SERVICE
✅ SMS confirmation sent · No account needed
📱 CRM Feature
Rebooking Reminders
Send one tap to bring clients back. NxtQue tracks how long it's been since their last visit.
CLIENTS DUE FOR REBOOK
J
James Taylor
Last visit 28 days ago
Due
D
DeAndre Wilson
Last visit 35 days ago
Due
SMS PREVIEW
"Hey James! It's been 28 days since your last visit. Ready to book your next appointment? Book with Marcus → nxtque.com/shop/cuts-fades Reply STOP to opt out."
🚫 No-Show Tracking
No-Show Reports
Every no-show is tracked automatically. See who's costing you money and take action.
4
No-Shows
$120
Lost Revenue
11%
No-Show Rate
REPEAT OFFENDERS
Chris Parker
2× no-show
Marcus Jones
1× no-show
🚀 Ready to Start
READY TO GET STARTED?
14-day free trial. No credit card required. Your shop is live in minutes.