Does NxtQue take a commission from my earnings?
Never. NxtQue charges a flat monthly subscription. We only take a small 1% platform fee on card hold transactions processed through Stripe — and that comes from the payment processor fee, not from your service price.
Do my clients need to download an app?
No. Clients join the queue or book appointments directly from their phone browser by scanning the QR code or clicking your booking link. No app download, no account required to book.
Can I use NxtQue if I rent a booth and am not the shop owner?
Yes. Create a Solo Pro account and you get your own personal booking page, your own queue, your own client history, and your own booking link — all independently of any shop. If you join a shop later, your profile, services, and client history transfer with you.
What happens if I leave a shop? Do I lose my clients?
No. With a portable barber account, your profile, service menu, photos, and client history belong to you. If a shop owner removes you, you get a prompt to activate Solo Mode and your booking page stays live. Your clients can still find and book you.
How does the TV queue board work?
Open the TV URL on any browser — Smart TV, tablet, laptop connected to a screen, Fire Stick, anything. It displays live queue columns for each barber, who is in the chair, and who is waiting. It refreshes automatically every few seconds. Clients scan the QR code to join from their own phone.
Does NxtQue work for nail salons and spas too?
Yes. NxtQue has separate modes for barbershops, hair salons, nail salons, and spas. Each mode uses the right terminology, service suggestions, and layout for that business type.
How long is the free trial?
14 days. No credit card required to start. Full access to all features during the trial. You choose a plan before the trial ends to keep your shop active.
Does NxtQue handle invoices, receipts, and taxes?
For receipts and tax-compliant invoices, we integrate with Stripe — every customer payment generates a Stripe receipt automatically. For your bookkeeping, you can export all your bookings as CSV (any date range) and import directly into QuickBooks, Wave, or any accounting tool. Solo barbers and shops both get full export access. NxtQue focuses on bookings and queue management — Stripe and your accounting software handle the financial side.
Can I print booking confirmations and receipts?
Yes. Customers can print their booking confirmation from the My Bookings page. Shops and barbers can print or export the full booking history as CSV at any time.